Skip to main content

Complaints, including a complaint by a worker, concerning an alleged violation regarding payment of prevailing wage rates at the rates stipulated by the contract shall be directed to the SFA Physical Plant Director who shall make an initial determination as to whether good cause exists to believe that the violation occurred. This determination will be made within 30 days of the receipt of the information. Stephen F. Austin State University shall not make a final payment to the vendor if any complaint is pending.

Physical Plant Director
P.O. Box 13031
2104 Wilson Drive
Nacogdoches, TX 75961
Fax: 936.468.4446

The complaint must include the name of the aggrieved party, their employer, the name of the project, the rate of pay, the worker's contact information including address, phone number and email, and supporting information relating to the reason for the complaint. Within 30 days the worker, the contractor and subcontractor, if applicable, will be notified of the determination. If Stephen F. Austin State University determines good cause exists to believe a violation has occurred it will retain any amount due under the contract pending a final determination of the violation.

If the contractor or subcontractor and any affected worker do not resolve the issue by agreement before the 15th day after SFA makes it initial determination, the issue shall be submitted to binding arbitration in accordance with the Texas General Arbitration Act (Article 224 et seq., Revised Statues) per Texas Government Code 2258.053 - 2258.055.


Procurement and Business Services
Fax: 936.468.4282
Staff directory

Office Hours:
Monday - Friday 8 a.m. to 5 p.m.

Physical Address:
2102 Alumni Drive, Austin Building, Room 131

Mailing Address:
P.O. Box 13030, SFA Station
Nacogdoches, Texas 75962