School Policies

Attendance

This attendance policy aims to promote regular and consistent participation in lessons/classes, facilitating optimal learning experiences for all students.

Students are expected to arrive on time and attend all lessons/classes for which they are registered. No additional time will be added for students who arrive late.

In the event that a student is unable to attend a scheduled lesson/class, they must notify their teacher at least 24 hours in advance to be eligible to make up a lesson. Each student is allowed to make up one lesson per semester, provided advance notice is given.

If a lesson/class is canceled due to teacher absence, the session will be rescheduled when scheduling permits.

Conduct

Respectful and courteous conduct is required at all times of all Music Preparatory Division students, families and their guests. Small children must not be left unattended.

Any use of profanity, verbally abusive communication, damage to Music Prep's facility or equipment, or conduct which could be upsetting to others may result in dismissal from the school without refund or tuition.

Delinquent accounts

If a student's account becomes delinquent, the following steps will be taken:

1. After a debt has been unpaid for 30 days, the student will receive a letter via the email address on file notifying them of the amount, source of the debt and instructions for how to satisfy the debt.
2. If payment is not received within 10 days of the reminder notice, a second notice will be sent, emphasizing the importance of resolving the delinquent account.
3. In the event that payment is not received within five business days of the second notice, the student's enrollment may be suspended until the account is brought up to date.

Additional late fees or penalties may be incurred for prolonged delinquency.

The Music Preparatory Division reserves the right to pursue legal action or engage the services of a collection agency to recover the outstanding balance. The student will be responsible for any associated costs.

Holidays

SFA's Music Preparatory Division follows the university calendar for holidays. Families will be notified in advance of disruptions to the schedule due to a holiday. Tuition is a set fee and holidays do not result in discounted tuition.

Tuition and fees

Tuition and fees are nonrefundable, regardless of enrollment duration or circumstances, including withdrawal from the program or course.

One-semester discounted-payment option: To receive the semesterly discounted rate, tuition and fees must be paid in full prior to the first lesson/class.

Monthly payments: The first month's tuition payment must be made prior to the first lesson/class. Monthly payments are due the 15th of every month. Failure to make timely monthly payments may result in late fees or penalties.

Professional Courtesy

In the event that a parent desires or needs to change teachers, discuss this matter first with your current teacher before approaching another teacher. Not only is this a matter of professional courtesy, but it also teaches a child a very valuable lesson about honesty.

Punctual pick up

To respect our teachers' time and schedules, we kindly ask that parents/guardians plan to promptly collect their children after each lesson/class.

We understand that unforeseen circumstances may arise, and we appreciate your proactive communication if any delays are anticipated. Failure to adhere to the pick up schedule may result in potential additional charges or penalties.