NACOGDOCHES, Texas — Stephen F. Austin State University visitors, students and their families now have centralized access to key student services through the university’s new Axe Handle one-stop shop, a virtual assistance center, and its recently launched 24-hour chatbot, Jack.
Both the Axe Handle and the chatbot it oversees will assist with matters related to SFA’s Office of the Registrar, Office of Financial Aid and Scholarships, Business Office, Student Success Center and Residence Life. All calls made to these offices will be automatically redirected to the Axe Handle.