A-Z Concerns

Concerns may include:

• probation
• suspension
• failure of one test or more
• disappointment in grades regardless of whether they are failing or not
• test anxiety
• desire for improved learning strategies
• and desire for assistance to prepare for an exam or paper.

Primary Office: Academic Assistance and Resource Center

The Academic Assistance and Resource Center is an award-winning program that provides free tutoring for many entry-level and some upper-level courses. The AARC's 150+ trained and certified peer tutors assist you in preparing for tests through walk-in tables and study groups. Need help with writing? Our writing tutors are here to help, no matter what class. Services are offered in person and via Zoom.

View tutoring services

Phone: 936.468.4108
Email: aarc@sfasu.edu
Website: sfasu.edu/aarc
Tutoring Hours: Check website tutoring schedule
Location: Steen Library, First Floor

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• dates for a given semester
• anticipated start dates
• recognized holidays
• and finals schedules.

View Calendar

Primary Office: Office of the Registrar

The Office of the Registrar is responsible for the accuracy, integrity and security of student academic records and provides high-quality services to students, faculty, staff, alumni and the community. We ensure compliance with SFA policies and regulations, the Family Educational Rights and Privacy Act and the American Association of Collegiate Registrar's and Admissions Officers standards regarding the privacy and security of student records.

Phone: 936.468.2501
Email: registrar@sfasu.edu
Website: sfasu.edu/registrar
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Rusk Building, Second Floor

Concerns may include any experience which has contributed to you having a negative experience on campus.

Primary Office: Dean of Students Office

The Dean of Students Office serves all Lumberjacks, regardless of your classification and whether you're in Nacogdoches or online. We're here to help you navigate the culture and systems within SFA and ensure you're aware of available resources.

Phone: 936.468.7249
Email: dos@sfasu.edu
Website: sfasu.edu/deanofstudents
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Rusk Building, Third Floor

Concerns may include:

• ADA entrance/exit issues
• accommodations for an event
• and campus accessibility.

Primary Office: Disability Services

Disability Services is committed to providing equal opportunities in higher education to students with disabilities by integrating you as completely as possible into the SFA community.

Our office works with your individual needs, modifying campus facilities and programs as needed. We ensure you have access to tools and resources that will assist you in managing the day-to-day activities of college life.

Phone: 936.468.3004
Email: disabilityservices@sfasu.edu
Website: sfasu.edu/disabilityservices
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Human Services Building, Room 325

Concerns may include:

• scheduling an advising appointment
• reviewing your degree audit
• discussing major/minor requirements
• experiencing academic difficulties
• and understanding university and college policies.

Primary Office: Your Academic Advisor

Academic advising at SFA is decentralized into each academic college. If you haven't yet declared a major, you can visit the Student Success Center.

If you have declared a major:

1. Log into mySFA.
2. Select "Advising" from the menu.
3. In the "My Advisor" box, view your primary advisor and their contact information.

Concerns may include:

• excessive worry about minor or major things
• sudden feelings of panic or fear
• feeling nervous or agitated
• and racing pulse, sweaty palms or shaky hands.

Primary Office: Counseling Services

In keeping with our philosophy of promoting positive mental health and safety, Counseling Services assists you in overcoming obstacles to achieving personal and academic goals.

Services include:

• individual and group counseling exclusively for SFA students
• and outreach, presentations, training and consultation for the entire campus community.

Phone: 936.468.4HUB (4482)
Email: counseling@sfasu.edu
Website: sfasu.edu/counseling
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

See also: Sexual Assault

Concerns may include:

• having been physically assaulted
• wanting to know what resources are available to you
• and wanting to report the incident or discuss your options.

Primary Office: University Police Department

The University Police Department is service-oriented and tailored to meet the need of our campus community. UPD services include:

• crime prevention and control
• criminal investigations
• traffic and parking
• supervision
• emergency services
• maintenance of public order
• and patrol.

Phone: 936.468.2608
Email: updemail@sfasu.edu
Website: sfasu.edu/upd
Hours: Available 24/7
Location: 232 East College St.

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• wanting to improve your GPA
• wanting to do better in classes
• not getting the grades you are capable of getting
• that you will be separated from the college for poor grades
• and being put on academic probation.

Primary Office: Your Academic Advisor

Academic advising at SFA is decentralized into each academic college. If you haven't yet declared a major, you can visit the Student Success Center.

If you have declared a major:

1. Log into mySFA.
2. Select "Advising" from the menu.
3. In the "My Advisor" box, view your primary advisor and their contact information.

Secondary Office: Academic Assistance and Resource Center

The Academic Assistance and Resource Center is an award-winning program that provides free tutoring for many entry-level and some upper-level courses. The AARC's 150+ trained and certified peer tutors assist you in preparing for tests through walk-in tables and study groups. Need help with writing? Our writing tutors are here to help, no matter what class. Services are offered in person and via Zoom.

View tutoring services

Phone: 936.468.4108
Email: aarc@sfasu.edu
Website: sfasu.edu/aarc
Tutoring Hours: Check website tutoring schedule
Location: Steen Library, First Floor

Concerns may include:

• continual unhappiness with physical appearance
• thinking or saying critical comments about your body
• frequent comparison of your body to others
• and scrutinizing yourself in the mirror or avoiding looking into a mirror.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• not knowing where to go during break
• wondering what other housing opportunities are available during break
• feeling worried about going home
• not being able to afford to go home
• distance is too far to go home
• and wondering about short-term housing options.

Primary Office: Residence Life

Residence Life exists as an integral part of the university’s educational experience and academic support services. We strive to offer the best Lumberjack experience in all respects, and at times that includes providing you support during other types of life challenges. If there is ever an instance where leaving campus is not an option, whatever the reason, Residence Life will provide housing options and alternatives that support your individual needs.

Phone: 936.468.2601
Email: reslife@sfasu.edu
Website: sfasu.edu/life-at-sfa/housing-dining/housing/current-resident-info
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, Room 1.301

Concerns may include:

• discovering career interests
• finding networking information
• career preparedness
• finding internships and résumé support
• and the development of interview skills.

Primary Office: Center for Career and Professional Development

The Center for Career and Professional Development is here to guide you through the rewarding process of career planning and development. The CCPD four-year guide shows that career preparation begins your first year at SFA. Our services are free, offered in person and virtually, and available whether you're an incoming, current student or alumni. Our tools. Your future. Start now!

Phone: 936.468.3305
Email: ccpd@sfasu.edu
Website: sfasu.edu/ccpd
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, Room 3.302

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• a change to parent's employment status
• questions about how a divorce or separation may affect you or your family's financial status
• wondering how a change in financial status will affect your enrollment as a student
• and wanting to indicate a change of financial status to necessary offices on campus.

Primary Office: Office of Financial Aid and Scholarships

From application and verification to awarding and maintaining eligibility, the Office of Financial Aid and Scholarships will help guide you and your family through all aspects of student financial assistance. We provide information on scholarships, loans, grants, work-study options and outside resources. With a focus on reducing student-loan debt, our staff is available to provide you resources to find the best route possible when it comes to paying for your education.

When unforeseen circumstances impact your current financial situation, we're here to advise you on what steps to take. We also are available to help you navigate requirements after graduation, including repayment of student loans.

Phone: 936.468.2403
Email: finaid@sfasu.edu
Website: sfasu.edu/faid
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Austin Building, Room 104

Concerns may include:

• wanting a third party to mediate a conflict
• needing emotional support through a conflict
• and having a conflict with a friend, roommate or family member.

Primary Office: Office of Student Conduct and Outreach

The Office of Student Conduct and Outreach facilitates a positive and safe environment for student learning. We foster a campus community based on the core values of integrity, civility, honesty, respect and accountability.

Phone: 936.468.2703
Email: sco@sfasu.edu
Website: sfasu.edu/sco
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Rusk Building, Third Floor

Concerns may include:

• feeling sad or unmotivated
• inability to get out of bed and engage in usually basic things such as:
  • going to class
  • eating
  • returning communication with friends or loved ones
• loss in enjoyment in activities that used to bring joy and pleasure
• feeling numb
• feelings of hopelessness or helplessness
• and physical symptoms such as extreme fatigue, GI issues or headaches.

Primary Office: Counseling Services

In keeping with our philosophy of promoting positive mental health and safety, Counseling Services assists you in overcoming obstacles to achieving personal and academic goals.

Services include:

• individual and group counseling exclusively for SFA students
• and outreach, presentations, training and consultation for the entire campus community.

Phone: 936.468.4HUB (4482)
Email: counseling@sfasu.edu
Website: sfasu.edu/counseling
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• disability
• class or campus accommodations
• testing accommodations
• struggling to learn
• testing anxiety
• not knowing if you have a disability
• and being new to a disability, whether physical or with learning.

Primary Office: Disability Services

Disability Services is committed to providing equal opportunities in higher education to students with disabilities by integrating them as completely as possible into the SFA community.

Our office works with the student's individual needs, modifying campus facilities and programs as needed. Students with disabilities have access to tools and resources that will assist them in managing the day-to-day activities of college life.

Phone: 936.468.3004
Email: disabilityservices@sfasu.edu
Website: sfasu.edu/disabilityservices
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Human Services Building, Room 325

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• abnormal or disturbed eating habits
• eating too much
• skipping meals or not eating enough
• body concerns
• and dealing with an eating disorder.

Primary Office: Counseling Services

In keeping with our philosophy of promoting positive mental health and safety, Counseling Services assists you in overcoming obstacles to achieving personal and academic goals.

Services include:

• individual and group counseling exclusively for SFA students
• and outreach, presentations, training and consultation for the entire campus community.

Phone: 936.468.4HUB (4482)
Email: counseling@sfasu.edu
Website: sfasu.edu/counseling
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• change in family dynamic that causes stress
• difficulty communicating with family
• conflicting goals, beliefs, or values with family that cause stress or distress
• feeling unsupported by family
• and feeling pressured by family.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• availability of a doctor
• health clinic location and options
• no one to ask for help
• and missed classes and exams due to long-term illness.

Primary Office: Health Services

Health Services provides medical services and health education, helping you to establish and maintain your physical and mental health. We're dedicated to advancing the health and well-being of our student population by offering high-quality confidential medical services with easy and equal access.

Phone: 936.468.4HUB (4482)
Email: healthservices@sfasu.edu
Website: sfasu.edu/healthservices
Hours: Visit our website
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• not having as many friends as you would like
• trouble making connections on campus
• no "group" that you relate with
• and a lot of time spent alone.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• where to look for scholarships
• tips for applying to scholarships
• and merit-based and financial need-based scholarships.

Primary Office: Office of Financial Aid and Scholarships

From application and verification to awarding and maintaining eligibility, the Office of Financial Aid and Scholarships will help guide you and your family through all aspects of student financial assistance. We provide information on scholarships, loans, grants, work-study options and outside resources. With a focus on reducing student-loan debt, our staff is available to provide you resources to find the best route possible when it comes to paying for your education.

When unforeseen circumstances impact your current financial situation, we're here to advise you on what steps to take. We also are available to help you navigate requirements after graduation, including repayment of student loans.

Phone: 936.468.2403
Email: finaid@sfasu.edu
Website: sfasu.edu/faid
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Austin Building, Room 104

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• not finding a space for reflection, prayer or meditation.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Additional Resource:

Reflection Room/Low Sensory Space in Baker Pattillo Student Center, Room 2.100

Concerns may include:

• not being able to find an internship
• career readiness
• and dealing with internship rejection.

Primary Office: Center for Career and Professional Development

The Center for Career and Professional Development is here to guide you through the rewarding process of career planning and development. The CCPD four-year guide shows that career preparation begins your first year at SFA. Our services are free, offered in person and virtually, and available whether you're an incoming, current student or alumni. Our tools. Your future. Start now!

Phone: 936.468.3305
Email: ccpd@sfasu.edu
Website: sfasu.edu/ccpd
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, Room 3.302

Concerns may include:

• wanting to make more friends
• wanting to connect with people who have similar interests to you
• and a desire to get more involved in campus clubs or organizations.

Primary Office: Student Life

Student Life is dedicated to student involvement, leadership and engagement. We know college is a challenge - but it also should be an enjoyable time! From bonfires and pep rallies to student leadership and volunteerism, college is a time to learn about oneself and develop a number of lifelong interests and friends. Our office is here to help you make the most of your college experience.

Phone: 936.468.1018
Email: studentlife@sfasu.edu
Website: sfasu.edu/studentlife
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, Room 3.105

Concerns may include:

• support and guidance for students who are the first in their families to attend college.

Primary Office: Generation Jacks

Generation Jacks is an extended learning community for first-generation college students. First-generation means neither of your parents/guardians graduated from a four-year university. The GenJacks program provides a great academic experience and support network. As GenJacks, we take classes together, participate in service and host social events for the GenJacks community.

Phone: 936.468.5803
Email: genjacks@sfasu.edu
Website: sfasu.edu/genjacks
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Steen Library, Room 203

Concerns may include:

• needing a special diet
• and food allergies.

Primary Office: Dining Services

We are strongly committed to providing healthy, balanced choices for our diners. If you have a food allergy, specific dietary need or simply want to help to learn more about healthy eating, contact our registered dietitian to discuss your needs so we may work to accommodate them to the best of our ability.

Phone: 936.468.5208
Email: marie.jessup@compass-usa.com
Website: dineoncampus.com/sfa/your-dietitian
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, Room 1.304

Concerns may include:

• lack of food
• not being able to afford food
• and no access to nutritious foods.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Sexual Harassment - see Sexual Assault.

Concerns may include:

• systematic and continued unwanted and annoying actions of one party or a group including threats and demands
• feeling uncomfortable with the way someone is treating you
• and experiencing harassment while abroad.

Primary Office: University Police Department

The University Police Department is service-oriented and tailored to meet the need of our campus community. UPD services include:

• crime prevention and control
• criminal investigations
• traffic and parking
• supervision
• emergency services
• maintenance of public order
• and patrol.

Phone: 936.468.2608
Email: updemail@sfasu.edu
Website: sfasu.edu/upd
Hours: Available 24/7
Location: 232 East College St.

Secondary Office: Dean of Students Office

The Dean of Students Office serves all Lumberjacks, regardless of your classification and whether you're in Nacogdoches or online. We're here to help you navigate the culture and systems within SFA and ensure you're aware of available resources.

Phone: 936.468.7249
Email: dos@sfasu.edu
Website: sfasu.edu/deanofstudents
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Rusk Building, Third Floor

Concerns may include:

• questions about hazing and what constitutes hazing
• thinking you may be hazed or treated unfairly by a group with which you are involved
• and wondering whether what is expected of you is appropriate or inappropriate.

Primary Office: Office of Student Conduct and Outreach

The Office of Student Conduct and Outreach facilitates a positive and safe environment for student learning. We foster a campus community based on the core values of integrity, civility, honesty, respect and accountability.

Phone: 936.468.2703
Email: sco@sfasu.edu
Website: sfasu.edu/sco
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Rusk Building, Third Floor

Concerns may include:

• auditory hallucinations
• and other types of hallucinations, such as visual, olfactory, taste and sensory.

Primary Office: Counseling Services

In keeping with our philosophy of promoting positive mental health and safety, Counseling Services assists you in overcoming obstacles to achieving personal and academic goals.

Services include:

• individual and group counseling exclusively for SFA students
• and outreach, presentations, training and consultation for the entire campus community.

Phone: 936.468.4HUB (4482)
Email: counseling@sfasu.edu
Website: sfasu.edu/counseling
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• wondering if you are citing appropriately
• help citing sources
• support with your writing assignments
• help starting your papers
• and help organizing your writing assignments.

Primary Office: Academic Assistance and Resource Center

The Academic Assistance and Resource Center is an award-winning program that provides free tutoring for many entry-level and some upper-level courses. The AARC's 150+ trained and certified peer tutors assist you in preparing for tests through walk-in tables and study groups. Need help with writing? Our writing tutors are here to help, no matter what class. Services are offered in person and via Zoom.

View tutoring services

Phone: 936.468.4108
Email: aarc@sfasu.edu
Website: sfasu.edu/aarc
Tutoring Hours: Check website tutoring schedule
Location: Steen Library, First Floor

Concerns may include:

• difficulty adjusting to a new culture
• missing family and friends back home
• fear of missing out on activities and events back home
• feeling isolated or lonely
• and difficulty establishing new connections in a study abroad location.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• unsafe housing
• lack of housing
• dirty housing causing illness
• temporary housing
• rules for living on campus
• contract and lease knowledge
• and the need to move.

Primary Office: Residence Life

Residence Life exists as an integral part of the university’s educational experience and academic support services. We strive to offer the best Lumberjack experience in all respects, and at times that includes providing you support during other types of life challenges. If there is ever an instance where leaving campus is not an option, whatever the reason, Residence Life will provide housing options and alternatives that support your individual needs.

Phone: 936.468.2601
Email: reslife@sfasu.edu
Website: sfasu.edu/life-at-sfa/housing-dining/housing/current-resident-info
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, Room 1.301

Concerns may include:

• homelessness or risk of homelessness
• and gap period while changing housing.

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• feelings of confusion about who you are
• what you want and what your role in society may be
• and uncertainty about the direction of your future.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• temporary disability accommodations
• needing academic accommodations due to a recent injury
• trouble getting around campus
• and recent injury causing problems.

Primary Office: Disability Services

We're committed to providing equal opportunities in higher education to students with disabilities by integrating them as completely as possible into the SFA community.

Our office works with the student's individual needs, modifying campus facilities and programs as needed. Students with disabilities have access to tools and resources that will assist them in managing the day-to-day activities of college life.

Phone: 936.468.3004
Email: disabilityservices@sfasu.edu
Website: sfasu.edu/disabilityservices
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Human Services Building, Room 325

Concerns may include:

• interview skills
• finding and applying for jobs
• and résumé help.

Primary Office: Center for Career and Professional Development

The Center for Career and Professional Development is here to guide you through the rewarding process of career planning and development. The CCPD four-year guide shows that career preparation begins your first year at SFA. Our services are free, offered in person and virtually, and available whether you're an incoming, current student or alumni. Our tools. Your future. Start now!

Phone: 936.468.3305
Email: ccpd@sfasu.edu
Website: sfasu.edu/ccpd
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, Room 3.302

Concerns may include:

• understanding others
• understanding different practices and beliefs
• and reconciliation of identities.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• uncertainty about where to seek support as a sexual minority
• questions about LGBTQIA+ issues
• and the inability to find a welcoming atmosphere.

Primary Office: Dean of Students Office

The Dean of Students Office serves all Lumberjacks, regardless of your classification and whether you're in Nacogdoches or online. We're here to help you navigate the culture and systems within SFA and ensure you're aware of available resources.

Phone: 936.468.7249
Email: dos@sfasu.edu
Website: sfasu.edu/deanofstudents
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Rusk Building, Third Floor

Concerns may include:

• staying in room all the time
• having no one to talk with
• homesickness
• and shyness.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• thinking you would do better in your courses if you had a tutor
• wondering if a tutor is available for your course(s)
• questions about how often you can utilize a tutor
• and questions about other sources of academic support.

Primary Office: Academic Assistance and Resource Center

The Academic Assistance and Resource Center is an award-winning program that provides free tutoring for many entry-level and some upper-level courses. The AARC's 150+ trained and certified peer tutors assist you in preparing for tests through walk-in tables and study groups. Need help with writing? Our writing tutors are here to help, no matter what class. Services are offered in person and via Zoom.

View tutoring services

Phone: 936.468.4108
Email: aarc@sfasu.edu
Website: sfasu.edu/aarc
Tutoring Hours: Check website tutoring schedule
Location: Steen Library, First Floor

Concerns may include:

• finding an on-campus job
• and knowing different employment rules and policies.

Primary Office: Human Resources

If you are looking for a job on-campus, we are the place to go. There are numerous benefits to working on campus as a student assistant, including:

• obtaining valuable work experience to enhance your résumé
• developing critical skills employers seek
• and working close to class locations with flexible hours.

Phone: 936.468.2304
Email: hr@sfasu.edu
Website: careers.sfasu.edu
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Austin Building, Room 201

Concerns may include:

• struggling to navigate college
• learning about resources on campus
• developing time management and study skills
• and making connections with others.

Primary Office: Student Success Center

The student success peer mentors are typically third- and fourth-year students who have a passion for assisting fellow Lumberjacks in navigating the university and learning about co-curricular involvement. Peer mentors provide support and guidance to each student they serve, as role models for others in striving for excellence and upholding The SFA Way.

The mentoring experience is a mutually beneficial relationship, providing support and opportunities for networking and growth in a student's area of interest. Peer mentors also assist in connecting students to campus and community resources and services. Mentors are dedicated to your success and integration into the Lumberjack community.

Phone: 936.468.5803
Email: studentsuccess@sfasu.edu
Website: sfasu.edu/studentsuccess
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Steen Library, Room 203

Concerns may include:

• feeling pressure to participate in an activity or event that makes you uncomfortable
• feeling like you can't say "no" to something you really don't want to do
• and worries about your image or if people will not like you if you don't participate in an activity.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• feel sad or having a depressed mood
• changes in appetite
• trouble sleeping or sleeping too much
• lack of interest in the baby or feeling anxious about/around the baby
• or fear of harming the baby or oneself

Primary Office: Counseling Services

In keeping with our philosophy of promoting positive mental health and safety, Counseling Services assists you in overcoming obstacles to achieving personal and academic goals.

Services include:

• individual and group counseling exclusively for SFA students
• and outreach, presentations, training and consultation for the entire campus community.

Phone: 936.468.4HUB (4482)
Email: counseling@sfasu.edu
Website: sfasu.edu/counseling
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Secondary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• needing support while pregnant
• and needing accommodations while pregnant.

Primary Office: Title IX Office

The Title IX Office is a legal resource for incidents that occur on campus or at university-sanctioned events. We recognize that how to proceed after you experience sex- or gender-based discrimination can be difficult. Your feelings about whether to report an incident and how to proceed may change over time. If you are not sure if you are ready to report, you may seek confidential assistance.

If you're ready to proceed with filing an official complaint, report a violation. Note: unless specifically indicated, this route is not confidential.

Phone: 936.468.8292
Email: titleix@sfasu.edu
Website: sfasu.edu/lumberjacks-care
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: McKibben Education Building Room 304

Secondary Office: Student Development and Access Services

Student Development and Access Services is dedicated to cultivating a comprehensive environment, ensuring equal opportunities for growth and success among all students. Our team spearheads transformative initiatives to enhance student development, collaborating with internal and external partners to provide resources and support across campus. SDAS is home to SFA's pregnant and parenting student liaison.

Phone: 936.468.5177
Email: parenting@sfasu.edu
Website: sfasu.edu/sdas
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Rusk Building, Third Floor

Concerns may include:

• protecting education records
• confidentiality of student records
• rights of family members to access student records
• and questions regarding directory information.

Primary Office: Office of the Registrar

The Office of the Registrar is responsible for the accuracy, integrity and security of student academic records and provides high-quality services to students, faculty, staff, alumni and the community. We ensure compliance with SFA policies and regulations, the Family Educational Rights and Privacy Act and the American Association of Collegiate Registrar's and Admissions Officers standards regarding the privacy and security of student records.

Phone: 936.468.2501
Email: registrar@sfasu.edu
Website: sfasu.edu/registrar
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Rusk Building, Second Floor

Concerns may include:

• partner arguments over the same things over and over
• you or your partner have unrealistic expectations of each other
• you or your partner often are dishonest or leave out pieces of information when sharing
• you or your partner don't trust one another • and you feel criticized by your partner.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• needing help fixing a résumé
• résumé tips
• what can go on a résumé
• and printing a résumé.

Primary Office: Center for Career and Professional Development

The Center for Career and Professional Development is here to guide you through the rewarding process of career planning and development. The CCPD four-year guide shows that career preparation begins your first year at SFA. Our services are free, offered in person and virtually, and available whether you're an incoming, current student or alumni. Our tools. Your future. Start now!

Phone: 936.468.3305
Email: ccpd@sfasu.edu
Website: sfasu.edu/ccpd
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, Room 3.302

Concerns may include:

• exploring major options
• reviewing your degree audit
• discussing major and minor requirements
• experiencing academic difficulties
• and understanding university and college policies.

Primary Office: Student Success Center

The academic advisors in the Student Success Center serve all undeclared and exploring students. Many students begin their college careers as undeclared majors. We provide exploration resources and will help you select classes that fulfill core requirements while also ensuring the courses apply to a variety of majors and allow exploration of your potential area of study. By the time you are ready to declare a major, you'll be well on your way to fulfilling your degree requirements.

Phone: 936.468.5803
Email: studentsuccess@sfasu.edu
Website: sfasu.edu/studentsuccess
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Steen Library, Room 203

Concerns may include:

• you have been sexually assaulted, recently or in the past, and want to talk to someone about your options
• you want to process a sexual assault
• feeling powerless, scared or numb
• being in denial or blaming yourself
• and being unable to sleep or having flashbacks of the assault.

Primary Office: Counseling Services

In keeping with our philosophy of promoting positive mental health and safety, Counseling Services assists you in overcoming obstacles to achieving personal and academic goals.

Services include:

• individual and group counseling exclusively for SFA students
• and outreach, presentations, training and consultation for the entire campus community.

Phone: 936.468.4HUB (4482)
Email: counseling@sfasu.edu
Website: sfasu.edu/counseling
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Tucker Building (Southeast corner of Raguet and East College streets)

Secondary Office: Title IX Office

The Title IX Office is a legal resource for incidents that occur on campus or at university-sanctioned events. We recognize that how to proceed after you experience sex- or gender-based discrimination can be difficult. Your feelings about whether to report an incident and how to proceed may change over time. If you are not sure if you are ready to report, you may seek confidential assistance.

If you're ready to proceed with filing an official complaint, report a violation. Note: unless specifically indicated, this route is not confidential.

Phone: 936.468.8292
Email: titleix@sfasu.edu
Website: sfasu.edu/lumberjacks-care
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: McKibben Education Building Room 304

Concerns may include:

• questions about whether you have a sexually transmitted disease or infection
• needing more information about preventing sexually transmitted disease or infection
• accessing condoms
• and information about getting tested for sexually transmitted disease or infection.

Primary Office: Health Services

Health Services provides medical services and health education, helping you to establish and maintain your physical and mental health. We're dedicated to advancing the health and well-being of our student population by offering high-quality confidential medical services with easy and equal access.

Phone: 936.468.4HUB (4482)
Email: healthservices@sfasu.edu
Website: sfasu.edu/healthservices
Hours: Visit our website
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• fear that you are being stalked by someone you know or someone you do not know
• receipt of concerning information that leads you to believe you are being stalked
• and wondering how you can get protection from someone you believe is stalking you.

Primary Office: University Police Department

The University Police Department is service-oriented and tailored to meet the need of our campus community. UPD services include:

• crime prevention and control
• criminal investigations
• traffic and parking
• supervision
• emergency services
• maintenance of public order
• and patrol.

Phone: 936.468.2608
Email: updemail@sfasu.edu
Website: sfasu.edu/upd
Hours: Available 24/7
Location: 232 East College St.

Secondary Office: Title IX Office

The Title IX Office is a legal resource for incidents that occur on campus or at university-sanctioned events. We recognize that how to proceed after you experience sex- or gender-based discrimination can be difficult. Your feelings about whether to report an incident and how to proceed may change over time. If you are not sure if you are ready to report, you may seek confidential assistance.

If you're ready to proceed with filing an official complaint, report a violation. Note: unless specifically indicated, this route is not confidential.

Phone: 936.468.8292
Email: titleix@sfasu.edu
Website: sfasu.edu/lumberjacks-care
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: McKibben Education Building Room 304

Concerns may include:

• noticing a change in your sleeping or eating habits
• experiencing a drop in grades
• feeling angry, sad or overreacting to small things
• worrying constantly
• becoming forgetful
• not wanting to study
• and frequently getting headaches and stomach problems.

Primary Office: Student Outreach and Support

Student Outreach and Support is committed to your success and well-being. If you're experiencing difficulty, SOS staff members are here to assist in identifying the kind of help you need and refer you to appropriate resources.

Phone: 936.468.4HUB (4482)
Email: icare@sfasu.edu
Website: sfasu.edu/thehub/sos
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Health and Wellness Hub, located in the Tucker Building
Southeast corner of Raguet and East College streets

Concerns may include:

• questions about your loans and how much money you have borrowed
• concerns about how you will pay off your loans once you're done with school
• and wondering whether you can finance your education through other sources.

Primary Office: Office of Financial Aid and Scholarships

From application and verification to awarding and maintaining eligibility, the Office of Financial Aid and Scholarships will help guide you and your family through all aspects of student financial assistance. We provide information on scholarships, loans, grants, work-study options and outside resources. With a focus on reducing student-loan debt, our staff is available to provide you resources to find the best route possible when it comes to paying for your education.

When unforeseen circumstances impact your current financial situation, we're here to advise you on what steps to take. We also are available to help you navigate requirements after graduation, including repayment of student loans.

Phone: 936.468.2403
Email: finaid@sfasu.edu
Website: sfasu.edu/faid
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Austin Building, Room 104

Concerns may include:

• having suicidal thoughts
• and thinking about or having thoughts of harming yourself or others.

Primary Office: Counseling Services

In keeping with our philosophy of promoting positive mental health and safety, Counseling Services assists you in overcoming obstacles to achieving personal and academic goals.

Services include:

• individual and group counseling exclusively for SFA students
• and outreach, presentations, training and consultation for the entire campus community.

Phone: 936.468.4HUB (4482)
Email: counseling@sfasu.edu
Website: sfasu.edu/counseling
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Tucker Building (Southeast corner of Raguet and East College streets)

Additional Resources:

• 988 Suicide and Crisis Lifeline: call or text 988
• Burke 24-hour Crisis Line: 1.800.392.8343
• Trevor Lifeline: 1.866.488.7386
• Veterans Crisis Line: call 988 (press 1) or text 838255
• Text: HELLO to 741741

Concerns may include:

• resources for veterans
• Veterans Affairs
• Hazlewood Act
• and military-affiliated families.

Primary Office: Veterans Resource Center

The Veterans Resource Center provides a space for veterans, dependents of veterans and Reserve Officers' Training Corps members to gather, socialize and form relationships with others. The VRC is a hub for programming efforts that include connections with military-veteran faculty members and access to resources provided by SFA and outside agencies.

Phone: 936.468.6494
Email: sfaveterans@sfasu.edu
Website: sfasu.edu/vrc
Hours: 8 a.m. to 5 p.m., Monday through Friday
Location: Baker Pattillo Student Center, First Floor

Concerns may include:

• wanting to be more physically fit
• wanting to improve your health and wellness
• wanting to explore the outdoors
• wanting to compete in sports you love
• and wondering how to use the Student Recreation Center.

Primary Office: Campus Recreation

Adventure, fitness, sport and play — no previous experience necessary. Holistic wellness for the individual is vital to the development of an inclusive community atmosphere. Facilities, equipment, and programming supports and welcomes all members of the Lumberjack community.

Phone: 936.468.3507
Email: campusrec@sfasu.edu
Website: sfasu.edu/campusrec
Hours: visit website for up-to-date information
Location: Student Recreation Center