Complaint Resolution/Report Misconduct

If there may be a violation of the Student Code of Conduct HOP policy 04-106, visit the Student Conduct Office website for details on how to proceed.

Use: Incident Report

Note: this route is not confidential, but you may be protected by SFA's good samaritan protocol. Incident Report forms are reviewed by our staff members during regular business hours.

Use: Incident Report

Note: this route is not confidential, but you may be protected by SFA's good samaritan protocol. Incident Report forms are reviewed by our staff members during regular business hours.

Use: Incident Report

Note: this route is not confidential, but you may be protected by SFA's good samaritan protocol. Incident Report forms are reviewed by our staff members during regular business hours.

Use: Incident Report

Note: this route is not confidential, but you may be protected by SFA's good samaritan protocol. Incident Report forms are reviewed by our staff members during regular business hours.

Visit the University Police building to file a report. Anonymous police reports may be filed through the Rave guardian mobile app.

If you have directly experienced sex- or gender-based misconduct on campus or during a university-sanctioned event, self-report through the sexual misconduct reporting form. Ref: Office of Title IX

University employees have the duty to report an incident when they receive information about an alleged incident. Ref: Mandatory reporting, Office of Title IX

Texas law requires anyone who has reason to believe that a child has been abused or neglected to report the suspected abuse or neglect. Ref: Duty to report

The first step for resolving most conflicts is to contact the specific person or department most directly connected with the issue at hand. If you don’t feel comfortable doing this or you don’t feel the issue has reached a resolution, you may choose to contact their direct supervisor.

Escalation points for issues with a staff member

• Staff member
• Department supervisor
• Division leader

Escalation points for issues with a faculty member

• Professor
• Department chair/director
• Associate dean of the college
• Dean of the college
• Associate provost
• Provost

If the informal procedure proves unsatisfactory, you may file a formal written complaint through your mySFA only after informal resolution strategies have been pursued.

1. Log in to mySFA.
2. Location the “University Policies” box on the home page.
3. Select the “File a Formal Written Complaint” link.\

SFA is accredited by the Southern Association of Colleges and Schools, whose complaint process may be found on their Complaint Procedures Against SACSCOC or Its Accredited Institutions policy document.

In-state students not satisfied with the outcome of the institutional appeals process may file a complaint with SFA’s authorizing agency, the Texas Higher Education Coordinating Board. Details on this process can be found on THECB’s State Authorization Reciprocity Agreement page.

Out-of-state students may file a complaint with the state in which they reside.

For any questions about this process, you may email the Office of General Counsel at ogc@sfasu.edu.