Complaint Process

Your Feedback is Important to Us

It is the policy of the university police department that allegations of employee misconduct or criticism of services initiated by a citizen or a member of the department be thoroughly investigated and promptly adjudicated. The proper relationship between the police and community is built upon confidence and trust. Therefore, it is essential we provide a method to ensure complaints are properly handled.

The SFA UPD utilizes recognized and accepted investigative techniques to conduct impartial complaint investigations. We are committed to maintaining an image of fairness and objectivity.

For steps on how to file a complaint, please see our Feedback Brochure and Record of Complaint Form.

PROCESO DE DENUNCIAS

Es la política del departamento de policía de la universidad que las denuncias/quejas de mala conducta de los empleados o de las criticas de los servicios, iniciados por un ciudadano o un miembro del departamento, se investiguen a fondo y se resuelvan los mas pronto posible.

Los ciudadanos que desean presentar una queja formal sobre la conducta de un empleado del departamento de policía de la universidad debe seguir los siguientes pasos: Folleto y Registro de queja